FAQ

We cater exclusively to 925 silver merchants, wholesalers, and other jewellers across India—whether you're based in a metro city, a town, or a remote area.

Yes, all our products are crafted from certified 92.5% sterling silver, with quality checks done before shipping.

We deal strictly in wholesale only, offering competitive bulk prices to support your business growth.

No, we operate strictly on pre-payment basis. This helps us maintain fair pricing and efficient logistics.

You can make secure payments via bank transfer, UPI, or other accepted digital modes. Once payment is confirmed, you’ll receive a confirmation email, payment receipt, and transaction proof.

If you are not sure, the easiest option is to send a 'Hi' to our Whatsapp number at +91 9179259257 and our team will help you place the order or confirm the payment.

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Otherwise, for a product if you wish to directly pay on the website, once you pay (you can just pay using UPI, QR code, or card or netbanking as per your convenience). Our team member will reach out to confirm if there is any price difference in the amount paid, due to change in current days Silver rate/ price or if any variation in exact weight of the product, link in few grams as per design and product. We will request you to pay difference amount, post which your order will be dispatched. The same will be confirmed to you over whatsapp.

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We even accept the following payment options-

Bank Transfer

Internet Banking

RTGS

IMPS

UPI Payments

Direct Transfer

Card payment

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To process any payment, send 'Hi' on WhatsApp to +91 9179259257.

Orders are dispatched within 1–3 business days after payment confirmation. Delivery timelines:

• Metro cities: 3–5 business days

• Towns/remote areas: 5–9 business days

Yes, once your order is shipped, you’ll receive a tracking number via email or WhatsApp to monitor your shipment.

In the rare event of damage or loss, please contact us at 925cartdotcom@gmail.com within 48 hours with photos and order details. We’ll assist you with a fair resolution.

As a wholesale platform, we do not accept returns or exchanges. Kindly review all details before ordering. We’re here to help you make the right choice.

Reach out to our support team via email at 925cartdotcom@gmail.com or WhatsApp (9179259257) for any assistance—we’re happy to guide you before and after your purchase.

At 925Cart.com, you get certified 925 silver, factory-direct pricing, and a wide product range—all without stepping out of your store. We help you save time, reduce sourcing costs, and improve your profit margins.

Absolutely. We already supply to jewellers across India—including remote and rural locations. With secure pre-payment, prompt delivery, and verified proofs, we’ve built trust across every pin code.

We operate on a volume-driven, no-middlemen model, which means you get wholesale rates without compromising quality. This gives you a price advantage to grow your retail business.

Yes. From payment confirmation to shipping and after-sales queries, our team is with you at every step. Our goal is to build long-term partnerships—not just one-time sales.

Every order is backed by a confirmation email, payment receipt, and shipping proof. Our loyal client base across India is a testament to our reliability and commitment to merchants like you.